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Shipping & Return

SHIPPING METHODS & RATES

Our express shipping rate is the same with FBA (Fulfilled By Amazon) and orders will be sent in standard Amazon packaging.

Limited time offer!  Free standard shipping on all orders over $40.

US domestic shipping rates are as follows:

Shipping Method
Rates Standard  Expedited
(Two-day) 
Priority
(Next Day)
  0-3 kg  $9 $12 $22
3-5 kg $16 $20 $34

 

If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please email us at  support@chirodocstore.com and we would be happy to assist you. 

RETURNS

At ChiroDoc, we are committed to your long-term health and happiness. We hope you enjoy every moment with our products. However,  if you want to process a return, you may need to return  within 30 days.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Please follow the instructions below:

    1. Email to support@chirodocstore.com and put your order number, a receipt or proof of purchase and reasons for return in the mail.
    2. We will e-mail you and provide you the return address for you to send back.(Please do not send your purchase back to the manufacturer.)
    3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the item complies  with our policy ,a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
    4. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
    5. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
    If you have any other questions other than the above, please send email to us support@chirodocstore.com. We'd love to answer any questions :)
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